This usually means the inbox you're sending to or from is full, or your mail routing setting in the zone editor is wrong. If you aren't sure which setting to change, check out our Email Application Setup Guides. Each email application has slightly different steps for setup. Still, you may need to adjust a setting in your email application to confirm you're aware of this configuration. This is normal.Įmail applications will allow you to continue to send and receive mail. Your email application will warn you that the name on the Bluehost server's certificate doesn't match your domain name because of this mismatch. ), your email application expects the SSL certificate to contain your domain name when it contains the name of the Bluehost server (such as ) instead. If your email application is set up using Private (with SSL) settings, and you're using your domain name as the mail server (such as mail. The server you are connected to is using a security certificate that cannot be verified.The name on the security certificate is invalid or does not match the name of the site.A secure connection cannot be established with the server.The certificate for this server is invalid.Mail can't verify the certificate, for.This error is a warning from your email application that the SSL certificate that the server uses doesn't match the name that your email application was expecting. Check out If Your Local IP Is Blacklisted for more information. If you suspect this is the problem, try using another internet connection, such as mobile data or WiFi, and try again. The local IP address your email application uses may be blacklisted, which can happen after a few too many failed login attempts within a short period.If it still doesn't work after 24 hours, check out the local IP that could be blacklisted. Wait 24 hours and try again, using webmail in the meantime. It's also possible that your local IP is blacklisted.If you've recently changed where your domain points, or if you've upgraded or downgraded your hosting plan, wait up to 72 hours for your new DNS settings to propagate worldwide.Does your email application work now? If not, here are a few tips:.
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Update the password to your new case-sensitive password.Open your email application and check the following settings:.This is typically due to a mistyped password, but it can also be caused by an incorrect username, connecting to the wrong server, or blacklisting. Email applications don't use your IP address as part of the authentication process, so changing your IP address isn't a problem.Īn "Authentication Failed" error means the email server cannot verify that your email access is authorized. Is the problem only with your webmail client? Try using a desktop email application, such as Outlook, Thunderbird, or Apple Mail.If that isn't possible, ask if the "DHCP lease time" can be increased, which will allow your log-in sessions to be longer.If this resolves the issue, contact your internet service provider and ask to be given a static (unchanging) IP address so it won't change while you're logged in to webmail.If possible, try using another internet connection, such as mobile data or WiFi, and try again.But if you see this error frequently, here are a few other things you can do: The easiest way to fix this error is to log in again, so your new IP address is recorded. If your IP address changes while you're logged in, webmail won't recognize your new connection as valid and will automatically log you out. Look for the error message that most closely matches the one you received.Įvery time you log into your webmail account, your computer's IP address is recorded. It's not always easy to decipher what they're trying to tell you, so we've collected a list of the most common error messages and their variations so you can figure out what to do about it. Every mail server is unique, and so are their error responses.